Elin Sweater

We will exchange or refund any full price, unworn, unaltered, unwashed merchandise within 14 days of the received shipment date. The purchase item(s) must be shipped back to SHOWROOM within 14 days. All items must be returned in a secure, insured package and all merchandise must be in its original packaging. Merchandise shipped back past the 14 day window will NOT be accepted for refund or exchange.

To initiate your return please click here and a return label will be emailed to you.

Sale Items are FINAL SALE and we reserve the right to refuse any returned items.

Holiday Shipping

Note the following last days to order to ensure delivery by December 23

• Standard Shipping: December 15th, 2:00 pm EST
• Express Shipping: December 21st, 2:00 pm EST

Note: Shipments to certain destinations may require an earlier ship date. Check ups.com/ctc for details.  

We strive to deliver your package within the time specified, but sometimes there may be unexpected delays. Please refer to the courier tracking number found in your order tracking email for updates on your upcoming delivery.

We currently offer free shipping on purchases $250 or more (before tax), and complimentary returns on all orders.

Orders placed before 2pm EST M - F will be processed and shipped the same day, except holidays. Purchases made after 2pm EST M - F will be processed and shipped the following business day. Orders placed on Saturday and Sunday will be processed and shipped on the following Monday.

Shipments are pending product availability and credit verification.

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